Reviews
Reviews
Great environment. Friendly staff. Good food. Clean.
In 2020 I was referred to Mr Morsi at West Midlands Hospital. Following investigations and examination Mr Morsi advised option of surgical intervention. Before surgery, Mr Morsi spent a good length of time explaining my condition, treatment / surgical options, risks and benefits for me to make decision about. I had surgery in September 2020.
I am very happy that I chose this hospital for my treatment. Staff at the hospital were absolutely 100% professional, friendly, attentive, helpful, caring and reassuring. I felt very safe and secure at the hospital which was particularly important during the difficult time of the Coronovirus Pandemic. The hospital was well equipped to meet my needs and my privacy/dignity was maintained superbly throughout.
It is my impression that Mr Morsi is a highly experienced, trustworthy, competent and professional surgeon. Mr Morsi provided me with the most wonderful understanding, empathy, reassurance and he has great listening skills. The surgery was a great success and I have recovered extremely well with no further problems. I had a very positive experience. I highly recommend Mr Morsi and his team and thank them for all of their wonderful skills and care.
I was most impressed by the kindness, consideration and professionalism of all the staff I came into contact with during my short stay at West Midlands hospital. I can't think of anything they could do to improve on the service I received and I would be more than happy to undergo any necessary treatment there in the future. Thank you all.
The hospital staff are amazing and my consultant Mr Morsi was amazing he had looked after me so well and I feel so much better since my operation.
I was treated with the upmost care for both my stays in hospital the nurses were wonderful the catering staff introduced there selves as my waitress for the days which I thought was lovely.
If I had any complaints it would be of the pre opp nurses as they upset me on both occasions saying because of my bmi was high the operation might not be done that’s the last thing you want to hear when your all worked up ready for your operation especially when your consultant never mention it.
Prompt service. All staff caring and professional right down to food services.
Facilities very clean.
Would highly recommend
Overall very pleased care received was good private room spotless food excellent.
Each visit was treated well by all staff. Appointments were quickly sent theough and waiting time between appointments was short
My stay at this hospital was exceptional, the staff were great and the facilities were outstanding. My surgeon Mr. Muammar was exceptionally good and a pleasure to deal with.
I do think that parking at the hospital can be difficult. I think the waiting room is too small and not very private. I do think that there is not enough nurses in the outpatent department. (on my last visit one of the nurses had difficulty walking) The reception staff are friendly and helpful. It was clean.